Q: Are you free?

Are you free? No, but we offer a 14 day free trial, so you can evaluate if Google Insights is good for you and your organization.

Q: Is my real-time alert data skewed?

|| Have you received an anomaly that looks like this: But - you know that your data is correct and this is an **incorrect **anomaly alert? | Explanation Higher traffic websites can run into issues with how Google collect their data. This can also be viewed on Google Analytics or GA360. It can take Google several hours to full process the data it collects, and real-time alerts will interpret this as an anomaly. In fact, there is no anomaly - you just need to instruct GA Insights to wait a small amount of time before the AI engine processes the data. | Solution When configuring your intelligent alerts, you can click 'Settings'. Move the Hourly delay to a higher range. Depending on the amount of traffic your site has, anything between 2-4 hours of delay will ensure there is no mistake.

Question 1

Why are you not a free service?

Accepted Answer

GA-Insights are a small company with relatively small revenue and staff.

We would love to offer our service as a fremium model, but having experimented with this it, unfortunately, costs us more than is sustainable. The price of our infrastructure must be justified with paid accounts.

It's possible this will change in the future, but for now we are a paid service with a 14 day free trial. If you do decide to pay for your standard or premium account then a big thanks for us, and we hope you are safe in the knowledge you are supporting a small business and helping us to grow bigger and with better features to you in the future.

Question 2

Are you free?

Accepted Answer

Are you free?

No, but we offer a 14 day free trial, so you can evaluate if Google Insights is good for you and your organization.

Question 3

No Google Analytics Account for this login

Accepted Answer

||| It seems you have no Google Analytics account linked with the user that you just signed in with.

This means we cannot generate reports and alerts for you.

Click here to return to our website to log in with another user.

Click here to read about how to get started with Google Analytics

Click here to find out how to link an existing Google Analytics account to your Google login

Question 4

Do I get discount for taking out an Annual plan?

Accepted Answer

Absolutely, we offer 10% discount if you decide to take out an annual plan with us.

Just head to your 'Account' screen on the dashboard to make it happen.

Question 5

Is my real-time alert data skewed?

Accepted Answer

|| Have you received an anomaly that looks like this:

But - you know that your data is correct and this is an **incorrect **anomaly alert?

| Explanation

Higher traffic websites can run into issues with how Google collect their data. This can also be viewed on Google Analytics or GA360. It can take Google several hours to full process the data it collects, and real-time alerts will interpret this as an anomaly. In fact, there is no anomaly - you just need to instruct GA Insights to wait a small amount of time before the AI engine processes the data.

| Solution

Set an hourly delay

When configuring your intelligent alerts, you can click 'Settings'.
Move the Hourly delay to a higher range. Depending on the amount of traffic your site has, anything between 2-4 hours of delay will ensure there is no mistake.

Question 6

What are the next features that you are developing? Can I suggest something?

Accepted Answer

Yes you can!

As a company we let our users decide what's coming next.

**Nolt **is the tool that use to manage our priority list. Just head to the roadmap, and you can upvote or suggest something new. We really encourage this!

Take me there

Roadmap

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